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Workforce Engagement for Contact Center Planning
Learn how support operations planners use data to schedule and staff agents.
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~1시간 5분
Forecast Your Support Workload
~20분
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Determine Staffing Needs with an Omni-Channel Plan
~15분
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Grow Your Team's Skills with Sales Enablement
~15분
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Assign the Right Agents to Shifts
~15분
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~1시간 5분
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