See What’s New with Communications, Consumer Goods, and Media

Learning Objectives

After completing this unit, you’ll be able to:

• Describe how automation helps improve promotional product alignment.
  
• Explain how to increase pricing and order-taking efficiency for consumer goods.
  
• Define which enhancement enables media companies to accelerate operations.
  
• Describe how media companies can streamline the ad sales process.
  

Billing Inquiry Manager

Communications

Billing Inquiry Manager summarizes multiple sources of information and provides service agents with the next best action for billing inquiries.

Enterprise Sales Management Enhancements

Communications

Enable access to a similar set of functionality, whether using Classic Journey or Guided Journey, by adding products, visualized product details, and eligibility rules.

Promotion Transfer

Consumer Goods

Increase efficiency and productivity with automated promotion transfer between Trade Promotion Management and Retail Execution. This helps you associate the right promoted products with in-store execution hierarchies.

Learn more about Promotion Transfer.

Flexible Time Planning Dimensions

Consumer Goods

Enable planning flexibility with monthly edits in the customer business plan and flexible period support, to align with customer-specific time dimensions for promotions and overall account plans.

UI and Business Logic Extensibility

Consumer Goods

Increase pricing and order-taking efficiency with order summary screens, delivery date validation, and customer-specific unit of measure for Consumer Goods Cloud for Service.

Linear TV Media Planning Enhancements

Media

Spot-based media planning lets you select demo codes and plan based on impressions, rating points, or both. Ad placement configuration auto-populates across a spot calendar that you can adjust manually.

Advertising Sales Management Enhancements

Media

Media companies can streamline their ad sales processes with spot calendar distribution and simplified workflows featuring intuitive navigation.

MuleSoft Direct for Media Cloud Integration Apps

Media

Streamline media ecosystem integrations through out-of-the-box integration apps. Media companies can now easily integrate their systems with Media Cloud, significantly reducing integration time and accelerating operations.