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Salesforce Customer Service Strategies
모듈

Salesforce Customer Service Strategies

Learn how Salesforce uses Service Cloud to deliver great customer service.

시작
+500포인트
기초
서비스 담당자
~25분

학습 가능 스킬

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  • 품질 보증 및 관리
  • 고객 서비스

제품

  • Service Cloud

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