hi everyone,
I use confluence to build reports. Up until recently I've been using the Tableau for Confluence tool to embed my tableau dashboards to confluence. However, recently it stopped working.
After I select the Tableau for Confluence add-on to my confluence page, I then paste the share link from tableau and click on submit.
A new window appears on my confluence page that prompt me to Sign into Tableau cloud (see attached photo). But nothing happens when I click on "Sign into Tableau Cloud". No pop-up, no error, nothing.
At researching I thought it was SAML. So I changed the "Default Authentication for Embedded Views" to "Tableau with MFA" from "Initiate SAML". But that did not fix the issue.
Any advice on how to proceed, any help would be appreciated.
#Tableau APIs & Embedding
Hi, unfortunatelly I won't be able to help you.
I am a volunteer, I have helped more than 10.000 people in the community, but unfortunatelly I don't know all the things. I have helped plenty of companies (50+) with embedded scenarios and I am pretty sure things are working correctly (I have not received any support case or any complain about embedding not working this or last week).
However, your problem has to do with a development specifically created for Confluence. The company behind this appears in the market place as Modus Create.
Maybe you can report that the development they created is not working for you, and start a support case with them.
If you feel or think that something is not working from the Tableau Cloud side, you may start a support case:
https://help.salesforce.com/s/cases
(as an example, a few weeks ago there was a problem with the 10ax tableau cloud pod, when you were using JWT authentication for embed scenarios it was not working:
https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000mk6qb0AA
)
Regards,
Diego Martinez
Tableau Visionary and Tableau Ambassador
