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Topics#Customer ServicePreeti Chheda の質問
Preeti Chheda (FEfundinfo) が「#Customer Service」で質問
2019年12月17日 5:50

For a particular queue, though a user is a member of that queue, is unable to see the cases in service cloud. pls assist

11 件の回答
  1. Preeti Chheda (FEfundinfo)
    2019年12月17日 7:07
    Hi Mohit,

     

    Thank you for the help. But i am very new to this system. i am using the system admin profile and yet i am unable to view cases under certain views. the list view has different queues like pricing, dividends etc...i am unable to view for select queues. pls help
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