However if they now want to restart those emails, then when they uncheck the box the rule then re-adds ALL the emails again. So if one of them way 60 days before X and another 40 days before X and we are in fact now 30 days away - then both the 60 and 40 ones get re-sent, even though they are in the past.
Is there a way to prevent actions that would be in the past from getting created (e.g. APEX trigger?) - I really don't want to have to make one workflow rule per email with single time based one in each.
[Also posted at http://salesforce.stackexchange.com/questions/49731/prevent-time-dependant-workflow-actions-that-would-be-in-the-past but not sure which is the best place yet!]
9 件の回答
You may need to use a different date field in the time-based action. I'm assuming it's currently running from the trigger date. Try something that will be more dynamic, like if that box is unchecked, timestamp a new date/time field and run the rule from there.
