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Topics#Data ManagementGlenn Daly の質問
Glenn Daly (Pod Point) が「#Data Management」で質問
2016年10月7日 10:02

Notify opportunity owner of a newly deactivated Service

I have created a custom button that deletes the pricebook entry and makes a product inactive when clicked. For products that have never been used in an opportunity this works great as the product is no longer available for account managers in an opportunity.

 

For products that have previously been used in opportunities the button doesn't work and fires an error to the user saying the product is attached to an opportunity - this is fine as it's probably important we can report on historic opportunities.

 

What would be AMAZING, is if we could fire an email alert to the opportunity owner, explaining that the product should no longer be used in the open opportunity. The question is, how would we do this? Because I only know the pricebook entry can't be deleted because the apex class fails, and I get a notification the process builder flow hasn't been able to run.

 

 
7 件の回答
  1. Glenn Daly (Pod Point)
    2016年10月7日 13:25
    Thanks Roshan, but how can I do that, there is no lookup from product to opportunity?

     

    Thanks Roshan, but how can I do that, there is no lookup from product to opportunity?
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