Can you setup a default FROM address when sending a new Email from a Case? Has this feature been created in one of the more recent releases? Everything I'm finding about this topic is old and not sure if it's current.

4 件の回答

Gina Morawski (Albridge)
2016年2月26日 17:46
Thank you for your response. However, I'm looking for when you send an email from a case manually not email alerts. This is when an associate click the 'Send an Email' button from a case it doesn't default to our org wide email address and we need it to. Only under the Activity section of a case, when you send an email does it work that way.

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