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Topics#EmailGeorge Jenson の質問
George Jenson が「#Email」で質問
2015年2月5日 9:57

What are the limits on workflow emails to external email addresses?

I can find two sets of limits in the documentation about email limits, but it's not 100% clear to me how they apply to a workflow rule sending to an external email address.  

 

1) 

 

Daily Limits for Workflow Emails

 

Limits for workflow and approval-related email alerts.The daily limit for emails sent through email alerts is 1,000 per standard Salesforce license per organization.

 

2)

 

Using the API or Apex, you can send single emails to a maximum of 1,000 external email addresses per day based on Greenwich Mean Time (GMT). 

 

Question

 

I have a workflow rule on a custom object that will send an email (using a workflow rule and mail alert) to an external email address stored in one of the fields on the custom object when the object is created.  The email address is external, and is neither a User, Contact or Portal User. 

 

Which limit applies, 1) or 2) ? 

 

thanks

 

George
10 件の回答
  1. Lorcan ORegan (Salesforce)
    2015年2月5日 13:52
    The limit is generally 1k x license count. If your DE org is allowing you to send more then it may be possible that the limit has been increased. If you contact support they should be able to tell what the limit is for your org and what you are currently at for this day
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