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Seemingly random contacts in my database keep turning up with contact names, organization names, and fields of address information suddenly in lowercase.  For example: John Smith will be john Smith; 123 Main St. SW will be 123 main st. sw; Boston MA will be boston ma.  These are pre-existing contacts that were fine before.

 

Most I can easily correct, but when it gets in the organization name and I try to edit it, it just goes back to the way it was.  Does anyone have any ideas?  I'm at a pretty low skill level.
1 件の回答
  1. 2011年10月4日 22:47
    It could be from someone merging duplicate contacts. I would ask your administrator to turn on Field tracking for these select Contact fields and the next time you see it happen, you will know who is doing it so you can see what they are doing to cause it.
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