モジュール
Business Value of Equality
Understand the societal and business value of having a diverse, inclusive workforce.
モジュール:特定のトピックの詳細を学習する
モジュールは、短い単元で構成され、特定のトピックの概要について説明します。 機能の概要、利点、使用方法などを学習できます。最後に、対話式の Challenge で自己テストを行います。
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モジュール
Alexa Development Basics
Learn about the voice-enabled, cloud-powered service behind Echo devices from Amazon.
モジュール
Analytics App Template Development
Use templates to distribute Einstein Analytics apps to your partners and customers.
モジュール
Apex Enterprise Patterns: Domain & Selector Layers
Programmatically create powerful queries, perform operations, and invoke business logic.
モジュール
Apex Enterprise Patterns: Service Layer
Form a durable core for your apps with reusable code and efficient API consumption.
モジュール
Architecture of Commerce Cloud Digital
Learn the architecture and tools you use to develop for
Commerce Cloud Digital.
モジュール
Artificial Intelligence for Customer Service
See how artificial intelligence is changing customer service, from chatbots to analytics.
モジュール
Atlassian Agile Basics
Discover Atlassian's take on agile project management, work prioritization, teams, and ceremonies.
モジュール
Atlassian Overview of Agile Frameworks
Get insights from Atlassian on the two most popular agile frameworks: Scrum and Kanban.
モジュール
Audience Segmentation
Segment your audience and deliver the right message to the right person at the right time.
モジュール
B2B Marketing Analytics Basics
See your marketing and sales data in one place and sell more effectively.
モジュール
Career Development Planning
Build a career plan and learn how to land a job in the Salesforce ecosystem.
モジュール
Client List Growth with Financial Services Cloud
Grow your business with referrals and metrics.
モジュール
Client Management with Financial Services Cloud
Understand households, manage accounts, and track interactions with your customers.
モジュール
Commerce Cloud Digital for Developers
Get to know the tools and technologies you use to develop for
Commerce Cloud Digital.
モジュール
Commerce Cloud for Consulting Partners
Get to know Commerce Cloud resources and design your first project.
モジュール
Commerce Cloud のマーケティングおよびサービス
サービスやマーケティングのエクスペリエンスを Salesforce Customer Success Platform に統合します。
モジュール
Communication Skills for Customer Service Agents
Learn effective communication techniques and best practices for engaging with customers.
モジュール
Competitor Tracking in Salesforce
Learn to build and deploy a sales process for gathering valuable competitive insights.
モジュール
Content Builder Basics
Configure and customize this powerful tool to implement a successful content strategy.
モジュール
Customer Retention for Managers
Learn how to coach agents effectively and create your dream service workforce.
モジュール
Data Migration and Service Cloud Setup
Move your data from Desk.com to Service Cloud and perform your initial setup.
モジュール
Datasets and Dashboards in B2B Marketing Analytics
Use datasets, lenses, and dashboards to organize and analyze your marketing data.
モジュール
Desk.com to Service Cloud Transition Basics
Assess your org readiness and plan the timing of your move to Service Cloud.
モジュール
Desk.com to Service Cloud Transition Plan
Evaluate your options for moving to Service Cloud and create your transition plan.
モジュール
Dreamforce & Next Steps
Make the most of your time at Dreamforce and keep learning after the event.
モジュール
Drucker School—Balanced Scorecard
Use a balanced scorecard to track your progress and get your company aligned.
モジュール
Drucker School—Business Performance Basics
Create a blueprint for your organizational actions by answering five questions.
モジュール
Drucker School—Customer & Market Strategy
Turn your organization into a customer and market-driven powerhouse with these insights.
モジュール
Drucker School—Information Competency
Learn best practices for improving information quality for your company.
モジュール
Drucker School—Organizational Change Leadership
Stay competitive with the Drucker principles for driving change within your organization.
モジュール
Einstein Discovery Story Insights
Learn how Einstein Discovery can help you make informed decisions for your business.
モジュール
Event Monitoring Analytics App
Use a powerful prebuilt app to visualize your Salesforce event log data.
モジュール
Field Service Preventive Maintenance
Track the installation, replacement, and periodic maintenance of your customers'
assets.
モジュール
Financial Services Cloud for Users
Learn the basics of working in Financial Services Cloud and watch your productivity soar.
モジュール
Google Analytics Basics
Sign up for a Google Analytics account, set your goals, and link with AdWords.
モジュール
Google Analytics Reports & Dashboards
Get key insights for your site with out-of-the-box Google Analytics reports & dashboards.
モジュール
HEDA Data Management
Populate your higher ed org with data and create relationships, courses, and
programs.
モジュール
Health Cloud Basics
See how Salesforce Health Cloud makes patient care more collaborative
and connected.
モジュール
Health Cloud Customization
Learn how to set up Salesforce Health Cloud for your unique organization.
モジュール
Health Cloud Patient Data Displays
Tailor the health timeline, patient card, and list filters to cover your patients’
needs.
モジュール
Hiring Practices for Sales Teams
Learn interview techniques to identify the best sales talent for your company.
モジュール
Impacts of the Fourth Industrial Revolution
Learn how the Fourth Industrial Revolution affects business, society, and individuals.
モジュール
Inclusive Leadership Practices
Use the five principles of inclusive leadership to create a culture of Equality at work.
モジュール
Intelligent Referrals and Scoring with Financial Services Cloud
Prioritize relationships and collaborate across lines of business with referral management.
モジュール
Lightning アプリケーション
Lightning アプリケーションについて学んで作成し、Classic アプリケーションを Lightning アプリケーションにアップグレードします。
モジュール
Lightning アプリケーションビルダー
ポイント & クリックツールを使用して、Lightning Experience および Salesforce モバイルアプリケーション向けのカスタムページを簡単に作成します。
モジュール
Marketing Cloud Connect
Configure Salesforce CRM and Marketing Cloud to share key data across your clouds.
モジュール
Marketing Cloud for Consulting Partners
Launch a Marketing Cloud practice to grow your business.
モジュール
Marketing Content Creation
Learn the value of successful content and how our tools can help you create it.
モジュール
Military Veteran Recruitment Strategy
Build a strategy and implement an action plan for hiring military veterans.
モジュール
Military-Friendly Workplaces
Implement inclusive workplace policies for military veterans and reservists.
モジュール
Omni-Channel Readiness and Digital Engagement
Prepare your contact center for the multi-channel world.
モジュール
Pardot Engagement Studio
Build responsive, highly personalized customer journeys using Engagement Studio in Pardot.
モジュール
Pardot Lead Nurturing
Learn about lead nurturing and build a content strategy for engagement programs.
モジュール
Pardot Lead Scoring and Grading
Use scoring and grading to identify the best leads for your sales team.
