モジュール
Salesforce B2C Commerce Project Management
Learn how to successfully manage B2C Commerce projects.
モジュール:特定のトピックの詳細を学習する
モジュールは、短い単元で構成され、特定のトピックの概要について説明します。 機能の概要、利点、使用方法などを学習できます。最後に、対話式の Challenge で自己テストを行います。
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モジュール
Accounts & Contacts for Lightning Experience
Discover how accounts and contacts work together in Salesforce.
モジュール
Alexa Development Basics
Learn about the voice-enabled, cloud-powered service behind Echo devices from Amazon.
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Analytics App Design
Learn the principles of app design and how to use them to build beautiful Analytics apps.
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Analytics App Template Development
Use templates to distribute Einstein Analytics apps to your partners and customers.
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Apex Enterprise Patterns: Domain & Selector Layers
Programmatically create powerful queries, perform operations, and invoke business logic.
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AppExchange Checkout
Learn how Checkout helps you manage online payments and monitor sales for your solutions.
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Application Lifecycle and Development Models
Learn how to use application lifecycle and development models on the Lightning
Platform.
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Architecture of Salesforce B2C Commerce
Learn the architecture and tools you use to develop for
Salesforce B2C Commerce.
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Atlassian Overview of Agile Frameworks
Get insights from Atlassian on the two most popular agile frameworks: Scrum and Kanban.
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Audience Segmentation
Segment your audience and deliver the right message to the right person at the right time.
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Brand Alignment in Distributed Organizations
Learn how to deliver seamless customer engagement with Distributed Marketing.
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Campaign Basics
Learn how to organize and track marketing efforts with the full potential of
campaigns.
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Change Set Development Model
Understand application lifecycle management using declarative change
sets.
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Channel Management and Partner Portal Strategy
Learn best practices for channel sales and partner portal management in Sales Cloud.
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Commerce Cloud のマーケティングとサービス
サービスやマーケティングのエクスペリエンスを Salesforce Customer Success Platform に統合します。
モジュール
Communication Skills for Customer Service Agents
Learn effective communication techniques and best practices for engaging with customers.
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Competitor Tracking in Salesforce
Learn to build and deploy a sales process for gathering valuable competitive insights.
モジュール
Configurable Bundles in Salesforce CPQ
Learn how to create bundles of products using Salesforce CPQ.
モジュール
Consumer Interaction Management
Take the consumer experience to the next level with real-time interaction management.
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Content Builder Basics
Configure and customize this powerful tool to implement a successful content strategy.
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Content Builder Features
Learn how to use Content Builder to create a library of customized, reusable content.
モジュール
Customer Journey Basics
Connect your data, departments, and channels to deliver great 1-to-1 customer experiences.
モジュール
Customer Retention for Managers
Learn how to coach agents effectively and create your dream service workforce.
モジュール
Customer Service in the Fourth Industrial Revolution
Learn about the technologies, trends, and generational shifts impacting contact centers.
モジュール
Data Migration and Service Cloud Setup
Move your data from Desk.com to Service Cloud and perform your initial setup.
モジュール
Datasets and Dashboards in B2B Marketing Analytics
Use datasets, lenses, and dashboards to organize and analyze your marketing data.
モジュール
Desk.com to Service Cloud Transition Basics
Assess your org readiness and plan the timing of your move to Service Cloud.
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Desk.com to Service Cloud Transition Plan
Evaluate your options for moving to Service Cloud and create your transition plan.
モジュール
Distributed Marketing Administration
Discover the power of Distributed Marketing and how to implement it.
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Distributed Marketing Features
Learn to send branded, personalized messages to customers with Distributed Marketing.
モジュール
Dreamforce & Next Steps
Make the most of your time at Dreamforce and keep learning after the event.
モジュール
Drucker School—Balanced Scorecard
Use a balanced scorecard to track your progress and get your company aligned.
モジュール
Drucker School—Business Performance Basics
Create a blueprint for your organizational actions by answering five questions.
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Drucker School—Customer & Market Strategy
Turn your organization into a customer and market-driven powerhouse with these insights.
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Drucker School—Information Competency
Learn best practices for improving information quality for your company.
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Drucker School—Organizational Change Leadership
Stay competitive with the Drucker principles for driving change within your organization.
モジュール
Einstein Discovery Classic Stories
Learn how to interpret the insights in your story with Einstein Discovery Classic.
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Einstein Discovery Classic Story Insights
Explore Story Insights in Einstein Discovery Classic to help you make informed decisions for your business.
モジュール
Event Monitoring Analytics App
Use a powerful prebuilt app to visualize your Salesforce event log data.
モジュール
External Services
Connect an external service to Salesforce and invoke methods based on that service.
モジュール
Field Service Preventive Maintenance
Track the installation, replacement, and periodic maintenance of your customers'
assets.
モジュール
Financial Services Cloud Release Readiness
Learn about the Salesforce release cycle and how to prepare your org for a new release.
モジュール
Girl Scout Leadership Lessons
Develop your leadership skills with insights from Girl Scouts of the USA.
モジュール
Google Analytics 360 Integration for Marketing Cloud
Get better insights from your data and build deeper relationships with your customers.
モジュール
HEDA Data Management
Populate your higher ed org with data and create relationships, courses, and
programs.
モジュール
Health Cloud Basics
See how Salesforce Health Cloud makes patient care more collaborative
and connected.
モジュール
Health Cloud Customization
Learn how to set up Salesforce Health Cloud for your unique organization.
モジュール
Health Cloud Patient Data Displays
Tailor the health timeline, patient card, and list filters to cover your patients’
needs.
モジュール
Health Cloud for Payers
Learn how to deliver fantastic member experiences with Health Cloud for Payers.
モジュール
Holiday Readiness with Salesforce B2C Commerce
Review the past year's holiday season to strategize your
promotions for next year.
モジュール
JavaScript Skills for Salesforce Developers
Learn key JavaScript skills and how they apply to the Lightning Component framework.
モジュール
Knowledge Basics for Lightning Experience
Use Lightning Knowledge to create a knowledge base for better customer service.
モジュール
Leads & Opportunities for Lightning Experience
Learn to power your sales process with leads and opportunities in
Salesforce.
モジュール
Lightning Dialer
Learn how Lightning Dialer can make sales teams more efficient and
productive.
モジュール
Lightning アプリケーション
Lightning アプリケーションについて学んで作成し、Classic アプリケーションを Lightning アプリケーションにアップグレードします。
モジュール
Lightning アプリケーションビルダー
ポイント & クリックツールを使用して、Lightning Experience および Salesforce モバイルアプリケーション向けのカスタムページを簡単に作成します。
モジュール
Marketing Cloud Connect
Configure Salesforce CRM and Marketing Cloud to share key data across your clouds.
モジュール
Marketing Cloud for Consulting Partners
Launch a Marketing Cloud practice to grow your business.
モジュール
Marketing Content Creation
Learn the value of successful content and how our tools can help you create it.
モジュール
Military Veteran Recruitment Strategy
Build a strategy and implement an action plan for hiring military veterans.
モジュール
Military-Friendly Workplaces
Implement inclusive workplace policies for military veterans and reservists.
モジュール
MuleSoft Basics
Learn how MuleSoft simplifies the design and management of your APIs and integrations.
モジュール
Omni-Channel Readiness and Digital Engagement
Prepare your contact center for the multi-channel world.
モジュール
Package Development Readiness
Get ready to break up your org's metadata and adopt package development.
モジュール
Pardot Engagement Studio
Build responsive, highly personalized customer journeys using Engagement Studio in Pardot.
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Pardot Lead Nurturing
Learn about lead nurturing and build a content strategy for engagement programs.
モジュール
Partner Relationship Management
Learn how Sales Cloud PRM can help you achieve your channel sales goals.
モジュール
Platform アプリケーションビルダー資格の更新 (Summer '18)
Platform アプリケーションビルダーの認定資格を維持するために、Salesforce の更新情報を確認します。
モジュール
Process Design Without Limits
Understand limits and avoid them as you work on objects and customize your org.
モジュール
Productive Meetings with Quip Slides
Learn the art of collaborative meetings and drive decisions with Quip Slides.
モジュール
Productive Sales Without Digital Distraction
Change your digital habits to improve sales productivity.
モジュール
Project Documentation for Salesforce B2C Commerce Functional Architects
Create key functional consulting documents for a successful B2C
Commerce implementation.
モジュール
Prospecting for Better Sales
Learn how strategic prospecting can help you improve your sales pipeline.
モジュール
Sales Cloud Productivity Best Practices
Optimize Sales Cloud so your team can be productive every single day.
モジュール
Sales Territories and Forecasting
Create balanced territories and forecast sales effectively with the Sales Cloud platform.
モジュール
Salesforce B2B Commerce Basics
Transform your ecommerce website and customer experience with
Salesforce B2B Commerce.
モジュール
Salesforce B2C Commerce Client Analysis
Analyze your B2C Commerce client systems and implement an
effective ecommerce solution.
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Salesforce B2C Commerce Functional Consulting
Learn what a B2C Commerce functional architect does and explore
project workflows.
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Salesforce B2C Commerce Functional Consulting Strategy
Learn best practices for building Salesforce B2C Commerce
solutions.
モジュール
Salesforce B2C Commerce Launch Readiness
Check whether a Salesforce B2C Commerce site is ready to
launch.
モジュール
Salesforce B2C Commerce Storefront Implementation
Use reference architectures and third-party apps to implement
your storefront.
モジュール
Salesforce B2C Commerce for Consulting Partners
Get to know B2C Commerce resources and design your first project.
モジュール
Salesforce B2C Commerce for Developers
Get to know the tools and technologies you use to develop for
B2C Commerce.
モジュール
Salesforce Billing Basics
Learn how Salesforce Billing optimizes the relationship between Finance and Sales.
モジュール
Salesforce CPQ Features
Learn how the advanced features in Salesforce CPQ help optimize sales from lead to cash.
モジュール
Salesforce CRM Customization and Extension
Make your Salesforce CRM even better with these powerful features.
モジュール
Salesforce Career Exploration for Students
Prepare for your career and learn about jobs at Salesforce.
モジュール
Salesforce Optimizer
Learn how to use Salesforce Optimizer to get insights into the health of your org.
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