Set Up the Site

Introduction

Ursa Major Solar, Inc., a growing supplier of solar components and systems based in the Southwest US, has recently started working with partners.

The leadership of Ursa Major Solar realizes they need a way to share CRM data with their partners to drive channel sales and marketing. Partner site in Experience Cloud to the rescue! With partner sites, companies can publicly share information that they want all partners to see in a single location. They can also share data privately with specific partner users in the same community and restrict access with the security built into Salesforce.

As Ursa Major Solar’s admin, you’re in charge of creating the company’s first partner site. 

Launch Your Trailhead Playground

You'll be completing this hands-on project in your own personal Salesforce environment, called a Trailhead Playground. Get your Trailhead Playground now by first logging in to Trailhead, and then clicking Launch at the bottom of this page. Your playground opens in a new browser tab or window. Keep the playground window open while you do this project. After you complete the project steps in your playground, come back to this window and click Verify step at the bottom of this page.

Create a Custom Profile

First, clone a standard profile that gives proper access by creating a custom partner profile. Using standard external profiles for self-registration, user creation, and updates to user records isn’t a Salesforce security best practice.  

  1. Click the gear icon Setup icon and select Service Setup.
  2. Enter Profiles in the Quick Find box and select Profiles.
  3. Click P in the alphabet bar across the top to jump to the current partner profiles.
  4. Click Clone next to Partner Community User.
  5. In Profile Name, enter Partner User.
  6. Click Save.

Create a Permission Set

Next, set the proper access permissions by creating the Partner Site permission set.

  1. From Service Setup, enter Permission in the Quick Find box and select Permission Sets.
  2. Click New.
  3. For Label, enter Partner Site Permission Set.
  4. Click in the API Name for the API Name to be auto-generated.
  5. In the License menu, select Partner Community.
  6. Click Save.

Set the Admin’s Role

In the next step of this project, a partner user is created. Before that can be done, the admin (you) must have a higher role than the new partner user.

  1. From Service Setup, enter Users in the Quick Find box and select Users.
  2. Click Edit next to your name (the System Administrator).
  3. For Role, select CEO.
  4. Click Save.

Enable Digital Experiences

Now it’s time to turn on the site functionality in your org. 

  1. From Service Setup, enter Experiences in the Quick Find box and select Settings.
  2. Select the Enable Digital Experiences checkbox.
    Note: If enhanced domains are enabled in your org, your digital experiences domain is shown. It includes your My Domain name in the format MyDomainName.my.site.com for production orgs.

    If digital experiences is already enabled for your org, skip the remaining steps of Enable Digital Experiences and go to the Use the Knowledge Setup Flow section.

  3. In the domain name field enter your domain name—your initials and today’s date (mm-dd-yy).
  4. Click Check Availability.
  5. Click Save.
  6. Click OK on the confirmation message.
    Note: If prompted, click Open on the popup box to navigate to this page.

Edit an Email Template

Later in the project, a welcome email is sent to all new partner users. To prep for that, create a customized email template.

  1. Enter Email Template in the Quick Find box and select Classic Email Templates.
  2. Click Edit to the left of the Experiences: New Member Welcome Email.
  3. In the Email Body, click Enter/Return twice before “Hi {!Receiving_User.FirstName}”.
  4. Add {!Today} to the first blank line of the email.
    Welcome Email body with today added.
  5. Click Save.

Create the Site

Digital Experience functionality is enabled and permissions are set. The next step is to create the Ursa Major Solar Partner site.

  1. From Service Setup, enter All Sites in the Quick Find box and select All Sites.
  2. Click New.
  3. Click the Partner Central template.
  4. Click Get Started.
  5. In the name field, enter Ursa Major Solar Partner Site.
  6. In the optional box, enter partner.
  7. Click Create.

Add a Permission Set to Site Members

Next, set which profiles and permission sets have access to the new partner site. 

  1. Click the Administration tile.
  2. On the sidebar on the left, click Members.
  3. In the Available Permission Set list, select Partner Site Permission Set.
  4. Click the Add button to the right of the list.
  5. Click Save.

In this step, you successfully adjusted the permissions, edited the welcome email, and created a partner site for Ursa Major Solar. Next up, create a partner account and user.