Aggiungi ai preferitiStacy VanDenHeuvel (John I Haas) (Domanda originariamente posta da Noam Arad)17 dic 2024, 19:30@Juliana Aguilo Noam AradTransition to the Lightning Editor for Email Composers in Email-to-Case - Files are no longer shared with the Parent CaseI've enabled the new lightning editor for email composers in sandbox. Now, when I send emails with attachments from the cases feed, the ContentDocument record is shared only with the EmailMessage record, not with the parent Case as it used to. Before enabling the feature, three ContentDocumentLink records were created: one for the User, one for the Email Message, and one for the parent Case. Now, no ContentDocumentLink record is being created for the Case. Is this behavior expected when enabling the release update?Mostra altroAggiungi un commentoScrivi un commento...GrassettoCorsivoSottolineaBarratoElenco puntatoElenco numeratoAggiungi linkBlocco codiceInserisci immagineAllega fileURL del linkAnnullaSalva0/9000Rispondi
Noam AradTransition to the Lightning Editor for Email Composers in Email-to-Case - Files are no longer shared with the Parent CaseI've enabled the new lightning editor for email composers in sandbox. Now, when I send emails with attachments from the cases feed, the ContentDocument record is shared only with the EmailMessage record, not with the parent Case as it used to. Before enabling the feature, three ContentDocumentLink records were created: one for the User, one for the Email Message, and one for the parent Case. Now, no ContentDocumentLink record is being created for the Case. Is this behavior expected when enabling the release update?Mostra altro
