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GruppiProgram Management Module (PMM)Domanda di Nandini Yadav
Nandini Yadav (Shonet) ha fatto una domanda in Program Management Module (PMM)
13 mar, 07:21

New Benefit Schedule" button issue in Program Management.

 I tried creating a benefit schedule using the 'New Benefit Schedule' button in the Benefit object. I entered the details, and the session details appeared on the second screen. However, at the end, an error occurred: 'Something went wrong while marking Approval Status to Approved in Benefit Schedule.' Is anyone else facing the same issue? How can this be resolved? #Salesforce Developer #Nonprofit #ProgramManagement

1 risposta
  1. Sean Finerty (Salesforce)
    14 mar, 14:42

    Hi @Nandini Yadav

    - you posted your question in the PMM group, which relates to the Managed Package, but the language you used (Benefit Schedule/Benefit) makes me think you're using the newer Nonprofit Cloud product on Core. Is this correct? 

     

    Assuming that is the case, I've heard of this error when the Provider Management org preference is turned on but the Provider Management Access permission set was not added to the user record. You can either assign the Permission Set to the user creating the schedule or turn off the Provider Management Org Preference. 

     

    For more info - Provider Management was added to NPC in the Winter '24 Release (

    Release Notes)

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