when click on one dial call from salesforce using ringcenteral to be connected with individual, it rings all multiple lines together instead of one

Question

when click on one dial call from salesforce using ringcenteral to be connected with individual,   it rings all multiple  lines together instead of one

Prolay Chaudhury · Answer

Please contact the RingCentral for Salesforce support to resolve the issue.    https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EORsjUAH

when click on one dial call from salesforce using ringcenteral to be connected with individual, it rings all multiple lines together instead of one

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