verification emails

Question

Hi there,

I am logging into my instance and I keep getting the verification screen. I look in my email and there is no email from Salesforce. A few days ago I deleted my cookies from the browser so I think this is causing the problem. I have another instance that asks me for verification and sends an email to the same email address, but for some reason, the other instance does not. Any ideas on what the issue is?

Thanks

Ashwin Padmanabhan · Accepted Answer

Hi Ash,

I am not sure if this correct. But can you try this in the instance where you were NOT getting the email address

Click the Gear icon then Setup | Email | Deliverability

Set the 'Access to Send Email' to All email

Save

Note : By default, email deliverability is set to 'System email only' in newly refreshed sandboxes.

Lakhan Meghani · Answer

Hi Ash,   I think some other email id is linked with SFDC account otherwise SFDC send email verification code on the email address that basically you have set while creating Org.   Or see if you have option to click on other verification method!!   Try to click on forgot password and check whether you have received reset link or not!!

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