3 risposte
Hi ,
The related list of contacts on the account or case, or opportunity is exactly that - a related list, just like any other standard or cutom related list. A related list only allows for one to many relationship that's you can only have one account for an opportunity, and many opportunities under an account. And only tells you that a relationship exists.
The contact role on the other hand is essentially a Junction object between contacts and accounts or cases, or opportunities, each of which have separate contact roles defined, btw. A junction object allows for many to many relationship.
e.g.
you can have many contact roles on the opportunity and each contact can be on many other opportunities as well.
and aside from letting you know the relationship exists, it contains some information about the relationship (e.g. what role does contact play on this opportunity).
