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Topics#Customer ServiceDomanda di LaKisha Adams
LaKisha Adams ha fatto una domanda in #Customer Service
25 ago 2015, 14:23

How do I create a validatoin rule that will allow a specific profile to only update order status to complete?

I need to create a valdation rule that will only allow the Performace Manager profile to update the order status field to Complete. I used the validation rule below but this did not work because the order status field is linked to customer status on the account.

 

AND(

 

ISCHANGED(CUSTOMER_STATUS__c),

 

$Profile.Name <> "Performance Consultant",

 

$Profile.Name <> "System Administrator"

 

)
7 risposte
  1. Mayank Srivastava (eVerge Group)
    25 ago 2015, 14:29

    Try the following:

    AND(
      ISCHANGED(Status),
      TEXT(Status) = "Complete"
      $Profile.Name <> "Performance Consultant",
      $Profile.Name <> "System Administrator"
    )

    Your validation rule should be on the Order object.

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