Skip to main content
Topics#Customer ServiceDomanda di Luis Ovalle
Luis Ovalle (Dallas Cowboys) ha fatto una domanda in #Customer Service
8 mar 2021, 23:02

Process Builder Email Alert when Total amount changes more than $50,000

I have alerts going off when an (Opportunity)Order comes in over $50,000 but we are still receiving email alerts when any item is added to this order. We just want the alert to go off when order is over 50k OR when items are added that take (Field: Order Total) to an additional 50k. 
3 risposte
  1. Adrienne Cutcliffe (Suncorp Group)
    9 mar 2021, 00:32
    Hi Luis,

     

    You may need to update this to a fomula to evaluate the prior value of the amount field. If the prior value of the amount was under $50,000 then trigger the alert.
Scrivi una risposta...
0/9000