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Topics#MobileDomanda di Keli Callaghan
Keli Callaghan (Avid Technology) ha fatto una domanda in #Mobile
15 mag 2015, 16:53

How can community customers access the mobile app?

I use Salesforce Community Cloud for our external (customer) community platform. How can I give them access to our "community" via a mobile app? As they have separate licenses (just community license) and not a full corporate platform license, their login does not work on the Salesforce1 Mobile app. Thoughts? They are asking and I would love to give them the unique experience of the mobile app!
4 risposte
  1. Keli Callaghan (Avid Technology)
    20 mag 2015, 18:21
    Thanks @srikanth.  There is still on info on how I communicate to approved license holders on how to get to the appropriate verion of the SF 1 mobile app. 

     

    I have texted multiple Customer Communiyt external licenses - but they are not allowed to login on the main SF1 app login screen. 

     

    Using the logic you mentioned: universaltelco.force.com/customer/one/one.app  -- they can go to avidproduction.force.com/avid/one/one.app   ---but it iThanks @srikanth. There is still on info on how I communicate to approved license holders on how to get to the appropriate verion of the SF 1 mobile app.s just a mobile browser version. 

     

    If they select "log in to a custom domain," the avidproduction naming convention does not stick. (this is our external customer community login: https://avidproduction.force.com/avid/ACAPortalLogin)

     

    So where can I find the details on how to inform Customer Community license holders how to get into the SF app to see the online SF community platform??

     

    Thanks in advance.  
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