Discover More of Trailhead's Products and Services
Learning Objectives
After completing this unit, you’ll be able to:
- Describe the benefits of Trailhead Academy.
- Highlight the unique characteristics of Salesforce Enablement Services.
- Summarize the advantages of Customer 360 Guides.
Introduction
According to a recent study, 58% of employees feel they aren’t offered opportunities to grow skills. 58 percent?! (Note to self: Send those employers a link to this badge.) Trailhead provides that opportunity for learning at every stage of your company’s digital transformation. You may be thinking, “My company needs more than on-demand learning.” An excellent point. That’s why Trailhead has so much more to offer than earning points and badges. Let’s dive into those additional Trailhead products and services.
Trailhead Academy
Develop your employee’s Salesforce expertise through high-touch, instructor-led learning from Trailhead Academy. Our world-class instructors conduct in-person and virtual learning experiences around the world for all levels of learners. Course topics include:
- New to Salesforce
- Credential prep
- Product/process features
- Cross-cloud implementations
Trailhead Academy has you covered. When in doubt, learn from the Salesforce experts.
Salesforce Enablement Services
Enablement Services empower your team with custom change management and learning programs aligned to your business goals. This Trailhead service builds custom classes/workshops for your company’s specific needs. Implementing a cross-cloud solution with customized features? Enablement Services to the rescue. They assist your company in creating meaningful goals, defining success, and then building a unique plan tailored to your business to get the most out of your Salesforce investment.
Customer 360 Guides
Each Customer 360 Guide is a collection of assets that show you how to create a connected customer experience by integrating Salesforce products. In these guides, we share best practices and proven integration solutions from Salesforce customers, so you can transform your business and have the flexibility to be resilient through market changes. Customer 360 Guide topics range from Retail to Discrete Manufacturing, with more on the way. Best of all, they are available, free, and accessible today.
Resources
- Trailhead: Trailhead Academy
- Trailhead: Enablement Services
- Trailhead: Customer 360 Guides
- Salesforce Help: Enablement Sites