Get Started with the Salesforce Sales Representative Certification Prep
Learning Objectives
After completing this unit, you'll be able to:
- Describe the key topic areas of the Salesforce Sales Representative Certification.
- Access resources to prepare yourself for the Salesforce Sales Representative Certification.
The Salesforce Sales Representative Certification
The Salesforce Sales Representative credential is designed for individuals who have 6 months to 3 years’ experience as a sales representative.
This exam covers these key topics, each making up a certain percentage of the exam.
- Planning: 21%
- Customer Engagement: 15%
- Deal Management: 37%
- Pipeline Management: 12%
- Forecasting: 6%
- Customer Success: 9%
By successfully passing the Salesforce Sales Representative exam, you demonstrate a thorough knowledge and understanding of the sales process. Salesforce Certified Sales Representative candidates exemplify sales excellence using a customer-centric methodology. The Salesforce Certified Sales Representative develops trusted relationships with their customers, ensures deal success by aligning with entire account teams, executive sponsors, and stakeholders, and takes full ownership of the sales process by planning, managing, and analyzing their business.
Preparing for the Exam
Preparing for the Salesforce Sales Representative exam takes time! This module takes you through preparing for the exam. This module contains real-world questions, interactive flashcards, links to resources, and key topic areas to study.
Don’t forget to join the Salesblazer movement, where we are building the largest, most successful community of sales professionals, and the Salesblazer Community, where you can ask questions, collaborate, and join groups to help you prepare for your exam.
Exam Logistics and Policies
Curious about the logistics of the exam? Here are some quick facts for you.
| Recommended Experience | 6 months to 3 years’ experience as a sales representative |
|---|---|
|
Number of Questions |
60 multiple-choice questions and 5 non-scored questions |
|
Passing Score |
70% |
|
Results |
Received immediately |
|
Cost |
$200 |
|
Location |
Online or at a facility in your area |
|
Restrictions |
No hard-copy or online materials may be referenced during the exam |
|
Prerequisite |
None |
The quality of our certification exams and the value our credentials provide is our highest priority. Protecting the security and confidentiality of our exams is essential to providing our customers with credentials that are respected and industry-leading.
As a participant of the Salesforce Certification program, you’re required to accept the terms of the certification program agreement. Read the Salesforce Credential and Certification Program Agreement to take a look at some important reminders about the certification exam.
Maintain Your Certification
Once you take and pass your exam (woohoo!), how do you maintain your certification?
To maintain your Salesforce Credentials, all certified professionals must successfully complete release maintenance modules specific to their credentials once per year. You may view specific maintenance requirements here. If you don’t complete your maintenance modules by the completion deadline, your credentials will expire.
If you’d like more information about certification maintenance, visit the Maintaining Your Salesforce Credential page.
What This Module Covers
This module is focused on these key topics, with each topic covered in its own unit.
- Planning
- Customer Engagement
- Deal Management
- Pipeline Management
- Forecasting
- Customer Success
In each of the units, you learn the key areas to study for the six sections of the exam, including working through common questions.
Up first, dive into the exam section on Planning. Let's go!