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The Salesforce Certified Slack Consultant Prep Course

Learn about the exam. Demonstrate deep knowledge of Slack design solutions, change management and user adoption.

Environ 20 min
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Workshop 1: Delivery and migration

Learn Slack's best practices for implementing Slack and helping your clients migrate to the Enterprise Grid plan.

Environ 3 h
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Workshop 2: Discovery

Learn about the key topics to cover and example questions to ask during a discovery session with Slack customers.

Environ 3 h
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Workshop 3: Grid design

Design a customer's Enterprise Grid using outputs from discovery. Present feasible grid options. Support grid design final sign-off.

Environ 2 h 30 min
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Workshop 4: Policies and settings

Advise your clients on key settings and guide them through the pros and cons of each.

Environ 7 h
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Workshop 5: Channel strategy

Offer your clients thoughtful guidance on the channels that should populate their Enterprise Grid.

Environ 2 h
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Workshop 6: Governance

Learn how to advise your clients on best practices for governing Slack as their usage grows and matures.

Environ 2 h 30 min
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Workshop 7: Learning and enablement

Design learning and communication deliverables that fit your clients' needs.

Environ 3 h 30 min
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Practice taking the exam

Practice a few of the questions from the course in one sitting. Review certification next steps.

Environ 15 min