Hi Trailblazer Community,
I am setting up a practice org for my Salesforce Admin exam and running into an issue adding products to an Opportunity.
Here is my setup:
- I created 3 custom products (Enterprise License, Support Package, Implementation Service)
- All 3 are Active
- All 3 have a Standard Price added
- All 3 show in the Standard Price Book on their Related tab
- The Opportunity has Standard Price Book selected
When I click Add Products on the Opportunity, the search screen opens but nothing shows up when I type the product name and hit Enter. The pre-loaded sample products (GenWatt etc.) also do not appear.
I have tried:
- Searching by product name
- Pressing Enter to search
- Confirming products are Active and in Standard Price Book
Has anyone seen this before? Is there a setting I am missing that would prevent products from appearing in the Add Products search?
Thank you!