#Trailhead Challenges1 945 personnes en discutent

Hands-on challenges are the “secret sauce” of Trailhead. Before searching for solutions to superbadge challenges, review the Salesforce Certification Program Agreement and Policies. ** NOTE ** : If you were able to get a response that solved your issue, please mark it as the 'Best Answer' to help other Trailblazers. If the issue persists after 48 hours, create a Trailhead Help case at https://help.salesforce.com/s/support for further assistance.

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11 mars, 04:48

Can't complete Get Started with Einstein

Please let me know what's wrong?

#Trailhead Challenges

4 réponses

Forum Ambassador Jeff Weller (PARQA Inc.)
11 mars, 06:32
Hello @Yasuo Shibusawa

The error in the Get Started with Einstein Trailhead module occurs because the visible pre-chat fields, including First Name, are not properly configured in your Embedded Service Deployment named Help Site Messaging.
follow instruction as per provided by salesforce trailmix---->
https://trailhead.salesforce.com/content/learn/projects/customer-service-replies-and-work-summaries/get-started-with-einstein-ai-for-service-cloud