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Luis Cardoso Delgado a posé une question dans #Salesforce Field Service
Aujourd’hui, à 01:02
Field service app

Is there a way to make the field service app more visual and user-friendly? Currently, I use the app at work, and I feel you have to go through too many menus to finish an order. I'm wondering if there is a way to “redesign” it based on user needs.

#Salesforce Field Service #Salesforce Developer
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Steve Kim (Steve Kim) a posé une question dans #Trailhead Challenges
23 oct., 20:54
Stuck verifier: “We can’t find the New Guest Newsletter prompt template activated” in locked Einstein AI playground (Org 00DWU00000tgrg9)

Hi Trailblazers—looking for help/escalation on a stuck hands-on verification.

Unit: https://trailhead.salesforce.com/content/learn/projects/quick-start-create-prompt-builder-flex-template/add-a-flow-to-your-prompt-template?trail_id=become-an-agentblazer-innovator-2026 Org ID: 00DWU00000tgrg9 (launched via the unit’s Launch button; org picker is locked) Error: “We can’t find the New Guest Newsletter prompt template activated.”

What exists in the org:

  • Template Label: New Guest Newsletter (also tried v2)
  • API Name: New_Guest_Newsletter (also _v2)
  • Type: Flex | Status: Activated (toggled multiple times)
  • Inputs:
    1. Reservation | API: Reservation | Type: Object | Object: External Reservation
    2. Experiences | API: Experiences | Type: Free Text
  • Prompt uses only: {{Input.Reservation.External_Guest__r.First_Name__c}} {{Input.Reservation.Check_in_Date__c}} {{Input.Reservation.Check_out_Date__c}} {{Input.Reservation.Room_Type__c}} {{Input.Experiences}}

Tried: delete/empty Recycle Bin, rebuild from scratch, incognito relaunch, full Trailhead/org sign-out/in, session rebinding, alternate label/API name, reactivation toggles. Launch is bound to this org.

Request: Please reset/rebind the verifier for this playground or confirm the exact object/API names the checker expects so I can complete the step. 

 

#Trailhead Challenges  #Trailhead  #TrailblazerCommunity  #Prompt Builder

2 réponses
  1. Steve Kim (Steve Kim)
    23 oct., 21:01
    Not sure how, I spent a lot of time trying to find a way to ask for help and this was the only option I could find
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Mario Santellan (HEB Grocery) a posé une question dans #Flows
23 oct., 21:51
Deployment Issue with Email Trigger

Hi everyone! 

 

I am currently trying to do a deployment and using a new type of email trigger and ran into this error but there are recipients; I believe the manifest is missing something but I do not know the exact text/API that should be used.  Can you please help?  

 

Deployment Issue with Email Triggerimage.pngimage.png

 

 

image.png

 

 

image.png

 

 

 

 

#Flows  #Triggers  #Deployment

1 réponse
  1. Forum Ambassador Eric Burté (DEVOTEAM)
    23 oct., 23:06

    Hello @Mario Santellan

    are you sure this is the correct flow that is failing ? 

    If so, make sure the case has a partner email filled in. 

    Eric

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Keith Bye a posé une question dans #Trailhead Challenges
Hier, à 17:22
Validation Error: We can’t find the merge field {!$Input:Contact.FirstName} in the prompt template.

Getting this error when checking the challene: We can’t find the merge field {!$Input:Contact.FirstName} in the prompt template. 

 

I've tried to do the solution provided in both of these:

https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000jAKtV0AW

 

https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000kSc0f

 

But the "Enable the Agentforce(Default) Agent" toggle does not show under "Agentforce Agents" in setup settings. 

 

I've tried deleting the dev org and remaking it and still get the error. Einstein is enabled.  

 

Validation Error: We can’t find the merge field {!$Input:Contact.FirstName} in the prompt template.

 

 

Screenshot 2026-10-22 131817.png

 

 

Screenshot 2026-10-22 131722.png

 

 

 

#Trailhead Challenges

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Pablo Salvatella (Internet Marketing chez Salesforce) a posé une question dans #Trailhead Challenges
22 oct., 01:38
Validation Error "Craft an Effective Prompt Template"

Hi I am doing the challenge "Craft an Effective Prompt Template" and seems to me that everything is ok but I keep getting the error "We can’t find the merge field {!$Input:Contact.FirstName} in the prompt template" when checking the challenge. Thanks.

 

Validation Error

 

 

Screenshot 2026-10-21 at 7.33.37 p.m..png

 

 

 

#Trailhead Challenges

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Rock Harris a posé une question dans #Trailhead Challenges
23 oct., 22:11
There is not "Turn On Apex Debug Log for Replay Debugger" and because of that I cannot pass the "Debug Your Code Class."

In fact, I can't even figure out how to create debug logs to even replay. The class is useless and I can't pass it because certain things haven't been set. 

 

#Trailhead Challenges

1 réponse
  1. Keiji Otsubo
    23 oct., 22:13

    Hi , 

     

    I encountered the same issue where the option “SFDX: Turn On Apex Debug Log for Replay Debugger” didn’t appear in the Command Palette. I later found out that this command was removed in newer versions of the Salesforce VS Code extensions. The Replay Debugger now relies on existing debug logs in your org instead of enabling logging from VS Code. 

     

    To generate logs, you need to enable debug logging in Salesforce Setup: 

    Setup → Debug Logs → User Trace Flags → New. 

    After that, you can continue with the next steps in VS Code.  

     

    https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007TsugHSAR 

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Simona Simon (Senior Analyst chez Riskonnect, Inc.) a posé une question dans #Digital Experience
23 oct., 21:40
Administration Workspace in Digital Experience inaccessible

 

I am unable to access parts of Administration workspace due to this message below.  Please help resolve this issue.

Administration Workspace in Digital Experience inaccessible

 

 

 

#Digital Experience

1 réponse
  1. Keiji Otsubo
    23 oct., 21:54

    Hi , 

     

    Please check the red error messages in the F12 → Console tab.

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suvarna bobade (Product owner chez ibm) a posé une question dans #Trailhead Superbadges
23 oct., 08:21
Superbadge Challenge 1 - Unable to map the prompt template to a Record-Triggered Flow to call the template

Hi #Trailhead Superbadges : - I am working on the first challenge in the Superbades part of the https://trailhead.salesforce.com/content/learn/trails/become-an-agentblazer-innovator-2026

curriculum. I created a dev playground i keep running into two issues  

1. How do I point my playground to the developer edition that is created for superbadges.  

2. I created a Flex prompt template and it is activated, however I am unable to map it to the Flows using the Record-Triggered action as it does not show the Run Prompt template action at all. I tried to update the permission set it does not allow me to do so. I tried searching the help I could no where find any helpful items to get me pass this issue. So I am not able to proceed with this. Thankyou

1 réponse
  1. Keiji Otsubo
    23 oct., 20:52

    Hi , 

     

     I would suggest trying a new playground . 

    Then, ensure that you connect to your hands-on orgs. 

     

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Vincent Solis a posé une question dans #Trailhead Challenges
23 oct., 17:33
Why won't my challenge complete?

Manage User Access 

 

 

Step not yet complete in My Trailhead Playground 2

We can't find a user named 'Aaron Hartzler'.  

 

I have verified that I completed all of the steps and it will not update to completed. 

 

#Trailhead Challenges

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Eric Puckett (DataCenter Senior chez Salesforce) a posé une question dans #Trailhead Challenges
17 sept., 22:35
Missing “Coral Cloud Booking Agent" in Become an Agentblazer Legend 2026 > Agent Customization with Flows > Add a Flow as an Agent Action

I am working on Agentblazer Legend 2026.  In particular:

Become an Agentblazer Legend 2026 > Agent Customization with Flows > Add a Flow as an Agent Action

 

The account “Coral Cloud Booking Agent” is not showing.  This appears to be a common issue according to the Ask the Community forum.  I have tried several Playgrounds and Developer Editions, but I cannot find one with “Coral Cloud Booking Agent”.  I have created a new agent, but I error out as I need Flows  I have even tried to copy the “Coral Cloud Experience Agent” as suggested, but no dice.

 

Can someone provide some insight or a Playground/Developer Edition that may work.  Or, other steps that have been taken. 

 

#Trailhead Challenges

6 réponses
  1. Wirland de Sousa Teixeira Filho
    23 oct., 20:43

    For anyone who has confirmed they’re in the correct org but still can’t find the Coral Cloud Booking Agent, here’s a workaround that let me continue without starting over, using Agentforce’s ability to share agents via script: 

    1. Create a new org using this link: https://trailhead.salesforce.com/promo/orgs/agent-customization-with-agentforce-flows (you’ll only use it to copy the agent).
    2. Check that the Coral Cloud Booking Agent exists in the new org. If it doesn’t, try creating another org or contact Trailhead Help.
    3. Open the agent and switch from Canvas to Script view.
    4. Copy the entire script and save it somewhere temporarily.
    5. In your original org (where you completed the previous units), go to App Launcher > Agentforce Studio, click the dropdown arrow next to New Agent, select New from Script, and paste the script.
    6. Click Create Agent. Note: the script still points to the other org’s agent user (default_agent_user), so you need to reassign it before saving.
    7. In Setup, go to Users and open EinsteinServiceAgent User. Confirm the User License is Einstein Agent.
    8. If the Profile is Custom Einstein Agent User and the user doesn’t show up in the next step, edit the user and change the Profile to Einstein Agent User. (Heads-up: the custom profile may include extra permissions. If your agent’s actions fail with access errors later, switch it back.)
    9. Go back to Agentforce Studio, open the Coral Cloud Booking Agent, and click Save. When the Select User window appears, choose EinsteinServiceAgent User.
    10. Continue with the unit as usual and run Check Challenge.

     

    This worked for me and passed validation without redoing the previous units. Hope it helps!

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