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Amin Ahcene a posé une question dans #Service Cloud

How could I define An Email Template per  Organization-Wide Email Addresses. This would allow  to h. ot have multiple sendEmail Quick Action. 

I know it might be possible via Apex dont  know where to start, an I wonder if a flow could be use ?

 

Thanks in advance for you help 

1 réponse
  1. 2 févr. 2023, 08:26

    Yes. We can use organization-wide email address that’s used to send the email in flow.

    In Flow Builder, add an Action element to your flow. In the Action field, enter Email, and select Send Email.

    Body :- Text for the body of the email.

    Subject:- Text for the subject of the email.

    Email Addresses:- Recipients of the email

    Sender Address :- The organization-wide email address that’s used to send the email. Required only if Sender Type is set to OrgWideEmailAddress.This parameter accepts single-value resources of any type. That value is treated as text.

    Sender Type :- Email address used as the email’s From and Reply-To addresses. Valid values are:

    1. OrgWideEmailAddress— The organization-wide email address that is specified in Sender Address.

    In this way you can have multiple Send Email Action per organization-wide email address.

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