Skip to main content
We are a SaaS/software company selling mainly annual contracts to customers. We have Accounts with Opportunities with Contracts (one to one relationship) and Products. Renewal opportunities are automatically created for the next 1 year term.

 

We have a growing issue where we sell multiple product lines to a customer on different opportunities and then consolidate them into a single opportunity when renewing. We have multiple lookup formulas built in that reference previous opportunities to break out MRR and bookings into new/expansion/renewal buckets. Contract renewal % is also dependent on this link. Consolidating many opportunities into a single renewal breaks our logic. 

 

Any ideas on how to better handle this situation are appreciated.
4 réponses
  1. 10 nov. 2022, 00:43

    Hi @David Haberkorn I'm years late to this, but wanted to see if you ever found a great solution to your problem. If not, perhaps check out Place, which is an AppExchange product for SaaS customer subscription management: https://www.placetechnology.com/place-subscription-management

     

    Place automatically installs a Create Renewal button on your Contract object and uses data from the current term's Opps to build an accurate renewal Opp.

0/9000