Skip to main content
Topics#Data ManagementQuestion de Brent Kueper
Brent Kueper (Macy's) a posé une question dans #Data Management
23 janv. 2020, 15:22

Getting internal server error when trying to edit call center configuration

In my sandbox, I'm getting the following error when I try to edit my call center configuration.  This error does not happen in my other sandboxes or production, where I believe I have the same call center configurations in all.  The error happens on every call center configuration when I click on Edit.  But if I click on the link to view details, it displays fine.  Only upon Edit does it display the error below.  Any suggestions on what may be causing this?

 

 

An internal server error has occurred

 

An error has occurred while processing your request. The salesforce.com support team has been notified of the problem. If you believe you have additional information that may be of help in reproducing or correcting the error, please contact Salesforce Support. Please indicate the URL of the page you were requesting, any error id shown on this page as well as any other related information. We apologize for the inconvenience.

 

Thank you again for your patience and assistance. And thanks for using salesforce.com!

 

Error ID: 438596373-9169 (320391938)

 

Click here to return to the previous page.
2 réponses
  1. Jayson Morales (Accenture)
    12 févr. 2020, 18:34
    Hi Brent,

     

    I noticed that the case you logged about this question is already closed as resolved. Please take a moment to share the solution with the community should someone encounter a similar issue or let us know if you need further help.

     

    Thanks.
Rédiger une réponse...
0/9000