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I have a custom field on Opportunity which is updated via workflow when the Oppty is closed/won.

 

Even if the WF works well I see that the custom field is manually editable at any time even if I made it read-only at Page layout level.

 

What am I missing?
4 réponses
  1. 20 juil. 2017, 08:47
    Hi Mimma,

     

    Since you only made the field read only at page layout level but not through the field level security, users can still go and edit the field in multiple ways

     

    for example

    • users can go and edit the record from the list view
    • lets say if you are using the record types and say pagelayout A and B are assgiend to that record types for profiles C and D and if you have made the field read only for pagelayout A and not for B any Profile where where pagelayout B is assigned can go and edit the field.

    Also, how sure are you its the Users who are actually going and editing the field, there is a good chance that users may have edited a different field on opportunity which in turn may have trigerred the workflow rule and updated the field?

     

    If you dont want Users to edit the field, make the field Read only at the Profile level and make sure those profiles (other than Sys Admins) do not have Edit Read only fields permission.

     

     
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