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+ 3,500 points
Parcours

Build Guided Experiences with OmniStudio

Develop guided experiences for Salesforce customers with the OmniStudio digital engagement suite.

Environ 4 h 5 min
+ 300 points
Module

OmniStudio Architecture

Create omnichannel guided sales and service experiences.

Environ 20 min
+ 500 points
Module

OmniStudio FlexCards

See contextual customer data at a glance with OmniStudio FlexCards.

Environ 30 min
+ 400 points
Module

OmniStudio FlexCard Building and Publishing

Customize OmniStudio FlexCards to address your business needs.

Environ 30 min
+ 500 points
Module

OmniScripts

Use OmniScripts to design customer interactions.

Environ 45 min
+ 400 points
Module

OmniScripts with Branching

Design and build a branching OmniScript that displays fields based on user input.

Environ 25 min
+ 300 points
Module

OmniStudio DataRaptors

Use DataRaptors to efficiently read, transform, and write Salesforce data.

Environ 25 min
+ 400 points
Module

OmniStudio Integration Procedures

Design processes that integrate data from Salesforce and external systems.

Environ 25 min
+ 500 points
Module

OmniStudio Data Tools and Internal Data

Display internal data using DataRaptors and Integration Procedures.

Environ 30 min
+ 200 points
Module

OmniStudio Data Tools and External Data

Display external data on a FlexCard using OmniStudio data tools.

Environ 15 min
Environ 4 h 5 min