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Install and Configure Distributed Marketing

Learning Objectives

After completing this unit, you’ll be able to:

  • Install the managed package.
  • Describe the different license types and permissions for Distributed Marketing.
  • List features in the Distributed Marketing apps.
  • Configure account and system user authentication.

Install the Managed Package

You understand how Distributed Marketing and Journey Builder work together. You reviewed the requirements and confirmed that you meet the requirements for rolling out Distributed Marketing. You can now install Distributed Marketing in Salesforce through a managed package. It’s super easy to install, and then you complete a few steps for your initial configuration.

Navigate to the Install Managed Package page for Distributed Marketing on Salesforce Help. From here, you simply follow the steps to log out of Marketing Cloud, paste in the URL for the managed package, and select whom to install the package for. Make sure that you’re using a supported web browser. We recommend that you install this for admins only or for specific profiles so that you are installing for licensed users only.

Note

Note

Upgrading the package in the future is easy—we do it for you! Check out the Upgrade Distributed Marketing Managed Package topic on Salesforce Help to prepare for the upgrade.

License Types and Permissions

Access to Distributed Marketing is controlled through custom permissions and permission set licenses. You can assign the custom permissions in your Salesforce org using installed permission sets or using your own custom permission sets or profiles. The permission set licenses are provisioned in your account and can be assigned using installed permission sets.

Note

Note

Make sure your account includes the correct licensing for Marketing Cloud Connect. Contact your Marketing Cloud representative for assistance.

This permission set....
Includes...
DMAdministrator
Everything included in DMStandard plus Visualforce pages for Distributed Marketing administration
DMAdministrator License
Administrator (mcdm_15 namespace) custom permission (consumes one Distributed Marketing license)
DMStandard
Access to Distributed Marketing custom objects and Visualforce pages for standard Distributed Marketing functionality
DMStandard License
Standard (mcdm_15 namespace) custom permission (consumes one Distributed Marketing license)
DMApprover
Access to Distributed Marketing custom objects needed to approve Distributed Marketing content (only needed if you are using approvals with Distributed Marketing; doesn’t include access to DMStandard or DMAdministrator functionality)

Permissions

  • Administrator (mcdm_15 namespace): This permission grants access to admin functions, such as linking journeys to campaigns and managing org defaults. It also grants access to all of the standard permission functionality, including reviewing, personalizing, and sending content.
  • Standard (mcdm_15 namespace): This permission grants access to standard user functions, such as personalizing content and approving campaign members for messages.

Assign Permissions

Now that you understand the different permission sets and permissions, you can assign them by following the steps in the Assign Permissions topic on Salesforce Help. To complete setup and installation, assign both of the administrator permission sets to your Distributed Marketing admins. After you set up Distributed Marketing, assign both of the standard permission sets to your Distributed Marketing users. If you’re using approvals, assign DMApprover to users who approve Distributed Marketing content. (They do not need a license.)

Applications

After you install Distributed Marketing, you’ll notice new Distributed Marketing applications in the App Launcher menu if you have the appropriate permissions: Distributed Marketing Administration and Distributed Marketing Settings. Keep an eye on Marketing Cloud release notes to stay up to date with changes to these apps.

The App Launcher with Distributed Marketing Administration and Distributed Marketing Settings highlighted.

Distributed Marketing Administration

This app is only for our Salesforce and Distributed Marketing admins. To access this page, you need the DMAdministrator and DMAdministratorLicense permission sets or equivalent. You use this app to do a few things.

  • Connect your org with your Marketing Cloud account.
  • Register and manage Marketing Cloud business units with Distributed Marketing.
  • Customize the default fields to display in the pending campaign member table.
  • Add single-message journeys to use in Quick Send, a feature for sending single messages directly from contact and lead records.
  • Manage any custom personalization interactions you set up.
  • Manage compliance and approvals settings.

We talk more about each of these settings in later units.

The Distributed Marketing Administration app interface

Account Authentication

The final step in installing Distributed Marketing is configuring a secure connection between your Marketing Cloud account and your Sales, Service, Financial Services, or Community Cloud org. The secure connection facilitates API calls to Marketing Cloud so that you can distribute content to your business users, add their contacts to journeys, and more. We use named credentials with named principal identity type and OAuth 2.0 protocol to authenticate.

Add Business Units

Marketing Cloud business units allow you to control access to and sharing of Marketing Cloud information, such as email content and images. If you use Marketing Cloud business units to manage content by categories—such as brand, line of business, or region—you can add them to Distributed Marketing to support unique groups of business users. As you set up Distributed Marketing, you determine which business units Distributed Marketing can access by logging into those business units with the credentials of a unique system user. 

To authenticate a Marketing Cloud business unit with your org, navigate to the Distributed Marketing Administration app in Salesforce. Select Add Business Unit and follow the steps provided by the Distributed Marketing installation wizard to add up to 200 unique Marketing Cloud business units. Each business unit must have its own unique system user. To avoid issues with permissions and user changes, we recommend that you choose one dedicated user account to use exclusively for system authentication.

The Distributed Marketing Administration interface with a mouse clicking the Add Business Unit button.

Note

Note

Before you begin, ensure that you’re logged out of all active Marketing Cloud sessions, and check out prerequisites in the Add Business Units to Your Org topic on Salesforce Help. If you don’t log out of active Marketing Cloud sessions, Salesforce automatically authenticates against an active session, which might not be the Marketing Cloud account that you wanted to configure. 

We get that not all content should be shared equally. While Distributed Marketing defaults to public sharing, you can apply sharing rules to ensure that business users see only content from certain business units. And you can use campaign sharing to further manage the content that users have access to for campaign sends. In Salesforce Setup, you set up business unit access for both administrators and standard users of Distributed Marketing. Check out the Use Business Units with Distributed Marketing topic on Salesforce Help to learn more.

You installed Distributed Marketing, set up permissions, and registered a business unit with Distributed Marketing. Next, we walk through the initial setup process and look at the settings you use to manage the user experience with Distributed Marketing.

Resources