Discovery
Exam Weight: 13%
Innovation Customer Discovery
Learn tactics for rapid research that will help you better understand your customers.
Innovation Ideation & Prototyping
Work as a team to generate and prioritize ideas and build rapid prototypes.
Innovation Solution
Learn how to craft a compelling solution story, business case, and implementation plan.
UX Research Basics
Learn how to talk to your users, discover what they need, and influence design decisions.
UX Fundamentals
Exam Weight: 16%
Branded Mobile Apps with Mobile Publisher
Use Mobile Publisher to create and release your own branded mobile app.
Personalización de Lightning Experience
Personalice la interfaz de usuario de Lightning Experience sin programar.
Build a Custom Theme Layout Component for Experience Builder Sites
Customize your Experience Builder site with a theme layout component.
Human Centered Design
Exam Weight: 12%
Relationship Design
Discover how design can help build better relationships with customers and communities.
Ethics by Design
Learn about ethical design and how to incorporate it into technology development.
Conversation Design
Learn to design conversations that build better relationships with customers at scale.
Declarative Design
Exam Weight: 27%
Cert Prep: Administrator: Configuration, Setup, and Objects
Use scenarios and interactive flashcards to study for the admin certification exam.
Informes y paneles de Lightning Experience
Visualice mediciones de empresas en tiempo real utilizando Lightning Experience.
Personalización de aplicaciones simplificada
Personalice los formatos de página, los formatos compactos y las acciones de su aplicación.
Generador de aplicaciones Lightning
Cree páginas personalizadas para Lightning Experience rápidamente utilizando herramientas de apuntar y hacer clic.
Systems Design with the Lightning Design System
Learn how to design reusable patterns and scalable systems.
Productividad de Lightning Experience
Aprender sugerencias para aumentar la productividad diaria en Lightning Experience.
Participación de usuario
Cree directrices en la aplicación para ayudar los usuarios a obtener el máximo valor de su aplicación Salesforce.
Conceptos básicos de Flow Builder
Explore Flow Builder y aprenda cuándo se necesita un flujo para automatizar sus procesos de negocio.
Aspectos básicos de Service Cloud
Potencie al máximo a sus agentes con herramientas de omnicanal y una plataforma de servicio inteligente.
Lightning Experience Features
Examine new sales tools for managing Leads, Opportunities, and more.
Productividad de los agentes de Service Cloud
Ayude a sus agentes a trabajar de manera más rápida y eficaz en Service Console.
User Training and Enablement
Learn how to support your Salesforce users and prepare them for success.
Visualforce & Lightning Experience
Learn how to use Visualforce to customize your Lightning Experience.
Testing
Exam Weight: 11%
Salesforce Lightning Design System (SLDS)
Exam Weight: 21%
Lightning Design System Basics
Get started using the Lightning Design System to build Salesforce apps.
Fundamentos de Lightning Web Components
Cree componentes reutilizables de alto rendimiento que sigan los estándares web modernos.