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Topics#Other Salesforce ApplicationsPregunta de Marcus Granath
Marcus Granath (Hissen Elektro Mekanisk Verkstad AB) ha preguntado en #Other Salesforce Applications
12 abr 2019, 15:59

Sandbox verification step sends mail to an invalid mailadress

Hey,

(I'm pretty new to SF so I'm sorry if what I'm posting is posted as the wrong topic)

Question:

I'm trying to log in to a Sandbox environment in my org but I can't get past the verification step. SF tries to send a verification code to my mail according to this format:

firstname.lastname@orgname.se.invalid

The part that says ".invalid" is not part of my real mail meaning the code gets sent somewhere that isn't my e-mail inbox. 

How do I get past this?

Thanks in advance for help!:)
6 respuestas
  1. Malika Pathak (Cloud Analogy)
    10 mar 2021, 2:54
    Hi Marcus,

    This error is causing due to .invalid in your mail id so you can ask your system admin to remove ".Invalid" from your email in a sandbox environment.

    or if the problem persists you should reach out to SF support: http://trailhead.salesforce.com/help

    Please mark this as the best answer if your issue has been solved to help others.
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