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I have installed the correct packages, still, the system can't find the package. 

6 respuestas
  1. Khyati Mehta (Speridian Technologies) Forum Ambassador
    25 nov 2021, 1:55

    Hi Sunitha/Kapil,

     

    If you already have tried installing back again and it didn't help, I'd then suggest you to create a new playground and install it there and check it back again!

  2. 17 ene, 19:17

    same issue.. And I have tried creating a new playground and repeated the process. But, the same error "We can’t find the 'VideoFileViewer' package installed in your org" is shown.  

    Pls help! Thanks!

  3. 24 oct 2021, 11:52

    Hi,

     

    Try installing again if error comes (that its installed already) then its installed already,

     if it gets installed then it was not installed earlier.

     

    Also check  Are you checking in right playground/org?

     

    Thanks

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