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Minky Hyun ha preguntado en #Data Management
Salesforce has two Task picklist fields that come as standard but seem to have odd behaviors as described below:

 

Type = can be edited to add new values (Call, Email, etc) but when added to the Page Layout, nothing is displayed.  

 

Task Subtype = no ability to add picklist values but when added to the Page Layout, options for Type field are displayed

 

What is the difference between Task Type and Subtype fields?User-added imageUser-added imageFurthermore, do you know how these fields are inteded to be used?

 

 
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