
I am looking for roll out Ideas internally to track product feature requests. One requirement I have is the ability to track the customer account who requested the feature (someone internally would create the Idea and tag the account who requested it).
I was hoping to creating a many-to-many relationship between the Ideas object and the Account object but that does not appear to be possible. We want the ability to see how many Ideas are tied to an Account and vice versa.
Does anyone have any experience with a requirement such as this?
Thanks!
4 respuestas
Actually that won't work. Master-detail can't point to the Idea's object. :(
I think you might need to just doing something along the lines of creating a custom object with a master detail to accounts and a URL field. Then make a trigger on the idea object that will create one of your new custom objects filling in the correct account and the URL field to point to the idea. And maybe any other fields you would like such as Idea create date.
That would be the first solution that comes to mind for me, maybe someone else has another.