I would like to be able to sms someone from a contact record.
10 respuestas
Yes, you can integrate SMS directly into Salesforce, and one of the easiest ways is with Message Blink. It’s a Salesforce-native app on the AppExchange that adds SMS and WhatsApp messaging right into your org. Once installed, you’ll see a “Send SMS” button on Contact records, plus a Flow action you can use for automation.
With Message Blink you can:
- Send one-to-one texts from a record page.
- Automate reminders and notifications with Flow Builder.
- Track two-way conversations right inside Salesforce.
- Stay compliant with opt-in/opt-out requirements.
That way, you can text a contact directly from Salesforce without needing any external system.
