+500 puntos
Ruta
Get Started with Workforce Engagement
Learn how Workforce Engagement makes your service team more productive.
~1 hora 10 minutos
+100 puntos
Módulo
Workforce Engagement for Service: Quick Look
Boost your contact center’s operational performance across all channels.
~5 minutos
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+400 puntos
Módulo
Workforce Engagement for Contact Center Planning
Learn how support operations planners use data to schedule and staff agents.
~1 hora 5 minutos
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~1 hora 10 minutos