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+500 puntos
Módulo
Salesforce Customer Service Strategies
Learn how Salesforce uses Service Cloud to deliver great customer service.
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Agregar a Trailmix
~25 minutos
Provide a Choice of Service Channels
~5 minutos
Incompleto
Scale Service with Self-Help
~5 minutos
Incompleto
Increase Service Agent Productivity
~5 minutos
Incompleto
Use Data-Driven Insights for Service
~5 minutos
Incompleto
Train and Retain Service Agents
~5 minutos
Incompleto
~25 minutos
