Tarea
Welcome to Your Learning Path
Before you get started, click the “follow” button on this Trailmix so you can easily find new content as it’s added here.
Vínculo
Service Career Path
Check out the Service Career Path and learn the skills you'll need to pave your way in the service industry.
+400 puntos
Módulo
Culture of Feedback
Discover strategies and tools to help you establish a culture of feedback at your company.
~1 hora 20 minutos
+400 puntos
Módulo
Customer Retention for Managers
Learn how to coach agents effectively and create your dream service workforce.
~30 minutos
+400 puntos
~1 hora 20 minutos
+1,600 puntos
Módulo
Productividad de agentes de Service Cloud
Ayude a que sus agentes trabajen de manera más rápida y eficiente en la Consola de servicio.
~1 hora 30 minutos