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#Trailhead Challenges1,174 debatiendo

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Abhay Kumar
26 feb, 00:46
Products not getting assetized

I am using the trailhead playground org for RLM Asset management.  Created one product myself and trying to activate the order with my product in the order.  I get this error from the the "Custom Assetize Order Flow" ( which came with the Playgorund org).    You’ve received this email because an error occurred while your "Custom Assetize Order Flow" flow was running. Debug this flow in Flow Builder.    Error element Call_OrderToAsset (FlowActionCall).  We couldn't create assets because we couldn't find order products eligible to be converted to assets. 

5 respuestas
  1. Claudia Schneebacher (Valuent GmbH)
    23 mar, 14:11

    Hello, @Abhay Kumar

     I am facing a similar issue. 

     

    I am also using the Trailhead Playground org for ARM/RCA Asset management. 

     

    If I have a Quote with Quote lines where one product has "Is Assetizable" to "TRUE" and one Quote line where the checkbox on the product record is "FALSE". I can run the create Order flow, activate the Order, and the system creates Assets (for the products with "Is Assetizable" = "TRUE".  So all good there :)

     

    If I use the same ORG and update the setting of a one-time product or subscription product (I used "Headset" and "Warranty") to "Is Assetizable" = "FALSE" and create a Qutoe with only "Non-Assetizable" Quote Lines, I am getting the Flow error: 

    An Error Occurred with Your "Custom Assetize Order Flow" Flow. 

    You’ve received this email because an error occurred while your "Custom Assetize Order Flow" flow was running. Debug this flow in Flow Builder. 

    Error element Call_OrderToAsset (FlowActionCall). 

    We couldn't create assets because we couldn't find order products eligible to be converted to assets. 

     

    Can someone please help me understand the error? My expectation would be that the Flow checks the "Is Assetizable" Checkbox of the Product (Order Items), and if all of them are "FALSE" is just stops without sending Flow errors, as it as a Use Case for me that not all Order Items need to be assetized 

     

    Thanks so much for your feedback, 

    Cheers

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Arun Prasad Ramamurthy
16 ene, 14:16
hi , I am getting the following error eventhough all seems good "Your quote was not updated. Specify either the end date or add the Subscription Term and subscription term unit parameters to execute your Pricing Procedure.”"

#Trailhead Challenges

10 respuestas
  1. Divs Chauhan (kcloud) Forum Ambassador
    20 abr, 10:53

    The error means CPQ can’t calculate subscription term because it’s missing either an End Date or Subscription Term + Subscription Term Unit.

    On the Quote, ensure either End Date is set, or Subscription Term and Subscription Term Unit are populated.

    On the Quote Line, for subscription products, set either End Date (or SBQQ__EffectiveEndDate__c) or Subscription Term and Subscription Term Unit.

    Make sure Start Date is earlier than End Date; otherwise you’ll get a date‑order error.

    If Subscription Term is 0 or blank and End Date is missing, CPQ can’t price the line.

    If you’re in a Trailhead challenge, match the exact values shown in the instructions for subscription term and unit.

    If you’re still stuck, check the Quote and Quote Line values and confirm one of the two combinations above is present and valid.

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