Establecer como favoritoStacy VanDenHeuvel (John I Haas) (La pregunta original era de Noam Arad)17 dic 2024, 19:30@Juliana Aguilo Noam AradTransition to the Lightning Editor for Email Composers in Email-to-Case - Files are no longer shared with the Parent CaseI've enabled the new lightning editor for email composers in sandbox. Now, when I send emails with attachments from the cases feed, the ContentDocument record is shared only with the EmailMessage record, not with the parent Case as it used to. Before enabling the feature, three ContentDocumentLink records were created: one for the User, one for the Email Message, and one for the parent Case. Now, no ContentDocumentLink record is being created for the Case. Is this behavior expected when enabling the release update?Mostrar másAgregar un comentarioEscribir un comentario...NegritaCursivaSubrayadoTachadoLista con viñetasLista numeradaAgregar vínculoBloque de códigoInsertar imagenAdjuntar archivosURL de vínculoCancelarGuardar0/9000Responder
Noam AradTransition to the Lightning Editor for Email Composers in Email-to-Case - Files are no longer shared with the Parent CaseI've enabled the new lightning editor for email composers in sandbox. Now, when I send emails with attachments from the cases feed, the ContentDocument record is shared only with the EmailMessage record, not with the parent Case as it used to. Before enabling the feature, three ContentDocumentLink records were created: one for the User, one for the Email Message, and one for the parent Case. Now, no ContentDocumentLink record is being created for the Case. Is this behavior expected when enabling the release update?Mostrar más
