I have a flow which was recently deployed in production with minor change. My client got an mail stating that 'An Error Occurred with Your "Send PROCART or ILS or Portal outbound_v9" Flow'
I'm getting error while performing update in 'Update type RFQ ILS'. I saw "Number of synchronous concurrent transactions for long-running transactions that last longer than 5 seconds for each org.2 is 10" in docs Is this because of this. My flow is configured to run Asynchronously is there any thing I have done wrong.
Actually I'm just updating Type with some checking on Create of case Record. In by sandbox it just take around a sec to complete whole operation. Can anyone tell me Why am I getting this error.
In log:
How the Interview Started
This path runs asynchronously after the original transaction for the triggering record is successfully committed.
System (00890FR89cowD) started the flow interview.
API Version for Running the Flow: 55
Some of this flow's variables were set when the interview started.
$Record = Case (500VMDRG0DN96fYAD)
Error Step:
UPDATE RECORDS: Update Type RFQ-ILS
Update the Case record that triggered the flow:
Conditions to update the record
Type Does not equal RFQ - ITSS
The record matched the conditions, proceeding with the update.
Update the record's fields
Type = RFQ - ITSS
Triggering Case Record Values(...)
Result
Failed to update the Case record.
@Divya Chauhan Thanks for your reply.
What I don't get is why because it a simple flow first of all it shouldn't take that much of time. And does limit I mentioned applies for my flow as well.
"when there are too many concurrent requests happening on your Org like deployments, auto-launched flows, etc." My log is mention that particular flow name in log Could this be because of other flow hitting the limit and when tried to execute this flow it return error or what is it I could get it
