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My goal is to automatically send out surveys with Survey Force to contacts associated with an account whose project has been closed. I am stuck though when it comes to emailing out the surveys with a link that works. 

Here is where I am at so far—I have: 

-Installed Survey Force in production.

-Set up a site force.com site.

-Changed the public access settings as per the directions. 

-Created a sample survey, which submits when I create an "anomomyous link." 

-Generated a link that looks like this—https://c.na5.visual.force.com/apex/TakeSurvey?id=a0Z7000000CrkhSEAR&cId={!Contact.Id}&caId=none I am able to submit a survey once I put in a Contact ID manually. 

The survey is not complex—7 items on the survey. 

My questions are:

1.) How do I set Salesforce up to email this automatically when a project closes

2.) How do I get Salesforce to fill in the Contact ID information correctly so the respondent's answers go to their account? 

3.) How do I show the survey results in the individual contact pages? 

I am not seeing anything clear on this in the developer or success forums. I know that I am close to getting this to work, because if I use generate this link in the Survey Force section and fill in the contact ID for {!Contact.Id}, I am able to take the survey on the force.com site and it is associated with the right contact.

I need to ensure that the contact receives the link and is not asked to login, because they will not have a Salesforce account. The link that the use must directly submit their information to their account. 

Some of the forum sections that have been helpful to me thus far in the process are below, but they seem to cover what I am needing to move forward:

-https://developer.salesforce.com/forums/?id=906F00000009BfbIAE

-https://developer.salesforce.com/forums/?id=906F00000009BfbIAE⌗!/feedtype=SINGLE_QUESTION_SEARCH_RESULT&id=906F00000009C1RIAU

Any help is appreciated, thanks!

 
3 respuestas
  1. 23 sept 2015, 20:21
    Hi Kyle,

    So annoying...! I feel like I have followed every help article to the "T" but still can't get things to work on my end. I keep getting the "need to login" error when I am testing the survey as a user. I can create, fillout, etc...but no joy when it comes to actually "submitting" the survey and having it link to a contact. Will def let you know if I finally get it right!
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