Do we have to update the Remote Site Settings that we use for Marketing Cloud Connect that links Salesforce Sales Cloud and Marketing Cloud? Our Remote Site Setting has "visual.force.com" in the url: https://hmsa--et4ae5.na116.visual.force.com.
Hi Maureen, that's a login URL. You can use the My Domain login URL for your org, listed on your My Domain Setup page (recommended), or you can use login.salesforce.com if it's a production org or test.salesforce.com for a sandbox. Technically, it will still work after enhanced domains -- but the catch is, Salesforce may move your org to a new instance in the future, at which point the link will break. For this reason, we recommend updating the URL to either your org's My Domain login URL or one of the generic login URLs. For more information on the pros and cons of using each kind of login URL, see Log In to Salesforce with Code in Salesforce Help.
Also, a request: please post new questions as a new post in this Community group. When you reply to a thread, only those watching the thread see it. This can delay responses. Posting new questions as a new post also helps other customers find the answer should they have the same question.
From the Enhanced Domains documentation, we can figure out that
https://hmsa--et4ae5.na116.visual.force.com
should be updated to
https://hmsa--et4ae5.vf.force.com
Our Marketing Cloud Connect package et4ae5 also references a Remote Site Setting in our Health Cloud with url: https://na116.salesforce.com
(na116 is our Health Cloud instance)
The Enhanced Domain help article says:
With enhanced domains, all application URLs start with the org’s My Domain name. Instance names are removed, and package names are removed from some URLs. With no instance names, enhanced My Domain URLs are easier for users to remember and remain stabilized when your org is moved to another Salesforce instance.
But there is nothing in the article that says what InstanceName.salesforce.com will be replaced with. Is there any documentation on this?
Hi @Maureen Angkawijaya- Salesforce is setting up these URLs to redirect temporarily. Those URLs will be redirected until Salesforce stops those redirections in Winter '24. See the "Redirection of Non-Enhanced My Domain URLs" section of Considerations for Enhanced Domains in Salesforce Help for more information.
You're doing the best thing: testing to make sure that the redirections work with all of your solutions. It's possible that Okta doesn't allow for the redirection, even though Salesforce has it configured.
More importantly, we highly recommend that you don't rely on the redirections, but instead update the URL to the new enhanced format as part of your testing. The temporary redirections are in place to help reduce disruption; they aren't meant to be a permanent solution. With the URL you provided in particular, you must update it to ensure that the functionality works in the long term.
@David Phillips or @Steven Lawrance - Do you have anything to share about SSO authenticators (like Okta) and the temporary redirections?
Will the url redirect? It did NOT redirect in our single sign on authenticator (Okta), but it DID redirect in visual force pages referencing files.
Hi @Maureen Angkawijaya and thanks for this question.
Yes, that URL changes when you enable enhanced domains and thus you must update the Remote Site Setting to use the new URL.
See My Domain URL Format Changes When You Enable Enhanced Domains in Salesforce Help for a full list of URLs that change.
The URL format you reference is listed in the Production Org URL Format Changes list, within the section titled "If the Stabilize URLs for Visualforce, Experience Builder, Site.com Studio, and content files setting isn’t enabled before you enable enhanced domains, these production URL formats change" in the "Visualforce in a non-Hyperforce org" row.
Tip: Because the list of URLs is long, it's often easiest to search for the type of URL (in this case, "Visualforce") or the suffix of your current URL (in this case, "visual.force.com") to find it on the page.
I hope that this helps!
