Should organizations be texting with their customers? Absolutely! But they need to be very careful how they do it. I wrote a blog post showcasing the top dos and don'ts for successful text conversations and engagements with customers. Check it out.
Should organizations be texting with their customers? Absolutely! But they need to be very careful how they do it. I wrote a blog post showcasing the top dos and don'ts for successful text conversations and engagements with customers. Check it out.
