I have a specific user who cannot edit reports in Lightning. They have the Admin profile. All permissions in the profile are present. In addition, they have editing rights to the folders. The weird thing is that everone else with the same profile can edit just fine and have zero issues. It is just the one user who cannot edit so it does not seem to be a profile issue. I am stumped. Any help would be greatly appreciated.
3 respuestas
No problem.
''You can modify the contents of a folder only if the folder access level is set to Read/Write. Only users with the “Manage Public Reports” or “Manage Public Dashboards” can delete or change a Read Only folder. Regardless of permissions or folder settings, you can't edit any unfiled folders or others’ personal folders.'' - Although you have mentioned they have editing rights but can you still check once again?
Ref: https://help.salesforce.com/articleView?id=faq_reports_control_access.htm&language=en_US&type=0
The set hierarchy of the reports can also be an issue at times, but I don't think it's the one causing you trouble since all other users with the same profile can still edit it.
If both of these aren't helpful we can still look further, however if you feel nothing is working out maybe contacting salesforce directly can solve it.
