I've found information about "community users" but I can't find any way to set that up in the nonprofit Salesforce, and so I'm not sure that helps me at all.
3 respuestas
Well I am not sure how things work in the Not for Profit domain. But in most usual cases, these "people" are considered as Leads [2] and companies use a Web to Lead[1] form to send their data into Salesforce.
Most the Contact Us forms on the Company Websites becomes a Web to Lead form. The User would enter his or her details and submitting the same would create a Lead record in Salesforce.
I am not sure if this would really help you but that is what I have. Also I have heard of AppExchange apps that could also help you to create Web-to-Contact as out of the box you just only have it for only Leads. For example the FormAssembly seems to do what we just said. They have a discounted edition for NPSPs too.
[1]: https://help.salesforce.com/apex/HTViewHelpDoc?id=customize_leadpreparation.htm
[2]: https://help.salesforce.com/HTViewHelpDoc?id=leads_def.htm&language=en_US
