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Looking for a way to automate a check box that will mark true when a current customer account changes from any initial term or renewal term less than 12 months to any nitial or renewal term greater or equal to 12 months.

 

Any ideas?
6 respuestas
  1. 11 jun 2015, 15:31

    All right, then you need to change the above to something like this:

    OR (

    AND (

    PRIORVALUE(Renewal_Term__c) < 12,

    ISCHANGED(Renewal_Term__c),

    Renewal_Term__c> 12

    ),

    AND (

    PRIORVALUE(Initial_Term__c) < 12,

    ISCHANGED(Initial_Term__c),

    Initial_Term__c > 12

    )

    )

    This will ensure that the prior value was less than 12 months and will only fire when it's changed to be greater than 12 months. 

     

     
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